Background

For high-volume supermarket chains like Michaels, frontline operational efficiency dictates customer retention. During peak promotional periods, traditional register queues inevitably bottleneck, triggering customer frustration and inflating labor costs. To modernize their store infrastructure and shatter checkout congestion, Michaels deploy heavy-duty, commercial-grade kiosks（from FUNPAD）.

Solution

FUNPAD structured a versatile autonomous checkout zone utilizing a tailored mix of its high-performance FUNPAD T2 and FUNPAD W3 hardware models:

·High-Speed Omnidirectional Modules: Industrial-grade scanners embedded in the T2 and W3 units to instantly process diverse product packaging.

·Vibrant Promotional Displays: Structured touchscreen interfaces that dynamically present real-time unit pricing, bundle discounts, and itemized receipts.

·Encrypted Multi-Channel Gateways: Enterprise-level payment integrations supporting secure global credit card swipes and swift QR code payments.

·Ergonomic Heavy-Duty Design: Built with resilient, high-durability components engineered to withstand constant daily retail abuse while verifying transaction accuracy.

Results & Benefits

Drastic Queue Reduction: Empowered high-volume shoppers to finalize transactions independently, maximizing front-end traffic velocity.

Optimized Labor Allocations: Allowed a single employee to oversee a multi-unit bank of kiosks simultaneously, drastically lowering overhead.

Elevated Consumer Trust: Maintained absolute pricing transparency on screen, strengthening Michaels' image as a tech-forward destination.