Background

As a premier global convenience store chain, Lawson operates in high-traffic urban zones where floor space is premium and customer transaction speed is paramount. During peak morning commuter rushes and late-night hours, traditional single-cashier setups often lead to counter congestion. Lawson required a compact, highly reliable digital intervention to distribute traffic without expanding the store's physical footprint.

Solution

FUNPAD deployed an agile self-service network integrating the high-efficiency FUNPAD P3 and FUNPAD W1 terminal models, perfectly scaled for convenience environments:

·Micro-Footprint Hardware Delivery: The sleek, wall-mounted and countertop configurations of the P3 and W1 units maximize available retail real estate.

·Instant Barcode Processing: Equipped with enterprise-grade omnidirectional scanners to process snack, beverage, and ready-to-eat meal barcodes within milliseconds.

·Rapid Mobile Payment Processing: Optimized for instant QR code scanning (such as Apple Pay, WeChat Pay, and local e-wallets) to finalize small-sum payments immediately.

·Intuitive Touch UI: A streamlined, multilingual software interface built for quick, standalone navigation by rushed shoppers.

Results & Benefits

Peak Congestion Mitigation: Successfully rerouted up to 40% of standard register traffic to automated lanes during breakfast and lunch rushes.

24/7 Service Continuity: Reduced overnight labor dependencies by allowing a single staff member to focus on stock replenishment while the kiosks handled sales.

Enhanced Ticket Turnaround: Minimized average transaction times down to under 15 seconds per customer.

FUNPAD Products : W1

Applications :Self-ordering and self-checkout.