Background：

MOMO'S is an energetic and highly popular social dining venue that experiences intense, concentrated waves of customer traffic during lunch and dinner hours. The sheer variety of their culinary options often resulted in extended decision-making times at the physical counter, leading to frontline friction and slowing down employee service velocity. To protect its vibrant brand image and create a frictionless, self-guided dining experience, MOMO'S required a high-performance interactive kiosk setup.

Solution: FUNPAD Smart Restaurant Kiosk Suite

To bypass ordering congestion and hand control back to the diners, MOMO'S integrated the commercial-grade FUNPAD self-service terminal system into its main entry pathways.

Responsive Visual Interface: Built with a heavy-use capacitive touchscreen displaying a highly intuitive menu layout, allowing guests to effortlessly explore a wide array of gourmet selections.

Independent Ordering & Settlement: Fully decentralizes the cash-wrap process by letting patrons choose ingredients, review their cart choices, and complete transactions independently via secure mobile and contactless payment methods.

Upselling and Cross-Selling Features: Automatically suggests appetizers, premium sides, and beverage combos right before billing, naturally increasing average ticket size.

Results & Benefits：

Deploying the FUNPAD smart kiosk framework has successfully transformed front-of-house workflow mechanics for MOMO'S. Moving high-frequency ordering routines to automated stations cut down rush-hour queues and completely wiped out verbal miscommunications. This allowed the restaurant team to focus fully on hospitality and fast order preparation, achieving measurable daily operational growth.

* MOMO'S restaurant self-ordering kiosk deployment：