Background

As a rapidly expanding global beverage giant, MIXUE Ice Cream & Tea handles an immense volume of customer orders daily, especially during peak afternoon and weekend hours. To manage high-density store traffic, eliminate long ordering queues, and maintain exceptional service speed, MIXUE required a highly efficient and durable digital self-service solution.

Solution: FUNPAD P3 Smart Kiosk

To revolutionize front-of-house operations and elevate the guest experience, MIXUE successfully deployed the reliable and stylish FUNPAD P3 Smart Kiosk across its bustling retail stores.

·Sleek & Space-Saving Form Factor: The ergonomic and modern design of the FUNPAD P3 blends seamlessly into MIXUE's vibrant store layouts without crowding the counter space.

·Intuitive Order Customization: The responsive touchscreen features a visual, multi-language menu that allows customers to easily customize their drinks (such as ice and sweetness levels), ensuring 100% order accuracy.

·Seamless Self-Ordering & Checkout: Fully automates the self-ordering and self-checkout flow, empowering guests to place orders and complete secure contactless digital payments independently.

Results & Benefits

The integration of the FUNPAD P3 self-service ecosystem has significantly optimized counter throughput for MIXUE. By migrating high-volume transactions to automated kiosks, the stores successfully minimized peak-hour wait times, slashed verbal ordering errors, and reduced frontline labor pressure, allowing staff to focus entirely on fast beverage preparation and quality control.

* MIXUE bubble tea shop self-ordering kiosk deployment：