Background：

Subway's famous ingredient-by-ingredient assembly model (bread selection, proteins, cheeses, veggies, and sauces) creates a highly personalized meal but often causes long ordering times. During peak periods, this detailed customization process frequently created bottlenecks at the assembly counter.

Solution: FUNPAD GT270 Kiosk

Subway solved this operational challenge by introducing the large-format FUNPAD GT270 Kiosk.

Visual Recipe Builder: A 27-inch high-definition display guides customers through the sandwich assembly process step-by-step, making ingredient selection clear and engaging.

Automated Check Upselling: Smart prompts automatically offer complementary sides, cookies, and drinks during the final checkout stage.

Results & Benefits：

The GT270 transformed Subway’s ordering flow. It eliminated miscommunications regarding custom toppings, boosted average transaction sizes, and streamlined the customer journey from entry to payment.

* Subway fast food restaurant self-ordering kiosk deployment：